24/7 support: Someone watching your site when you're not.
Monitoring around the clock and one team responsible for fixing what breaks, whether it's the server, the code or a form that stopped sending.
What we watch
Around the clock, with alerts that go to our team.
- Uptime
- Is the site up and responding?
- Errors
- Broken pages, failed forms and server errors.
- Certificates
- SSL expiry, well before it happens.
- Security
- Malicious traffic and unauthorized access attempts.
Why it matters
Sites rarely break during office hours. When something fails at night or at the weekend, every hour offline costs enquiries and sales. And when hosting, development and plugins come from different companies, problems bounce between them while nobody fixes anything.
What's included
- 24/7 monitoring
- Uptime, errors, SSL expiry and security events watched around the clock.
- One point of contact
- Server, code or content: one team takes ownership.
- Updates and patches
- Software, plugins and dependencies kept current.
- Backups and recovery
- The site restored quickly if something goes wrong.
- Small improvements
- Content changes, fixes and tweaks as your business changes.
Is it right for you?
A good fit if
- Your site brings in enquiries or sales every day.
- You've had downtime that nobody noticed for hours.
- You want one team responsible instead of several suppliers.
Probably not the right fit if
- Your site is a simple information page and an occasional outage wouldn't cost you business.
How it runs
Review.
Your site, hosting and current risks.
Set up.
Monitoring, alerts and backups.
Watch.
Around the clock, with alerts to our team.
Fix.
Problems resolved and reported to you.
Questions
What does 24/7 cover?
Monitoring runs around the clock. When it detects a problem, such as the site going down or a certificate about to expire, our team is alerted and starts working on it.
Can we ask for small changes?
Yes. Support also covers updates and small improvements as your business changes.
How do we report a problem?
Call, email or message us on WhatsApp, Telegram or Viber.
Talk to us about 24/7 support.
Tell us where you are now and what you want to achieve. We reply within 24 hours.
- Phone
- +359 888 868 617
- info@mywebcore.com
Working hours: Mon–Fri, 9:00–18:00 (EET)